How to support employees and colleagues during the current conflict

You are likely to have Jewish and/or Muslim colleagues, who will have friends and relatives in Israel and Palestine, and who will be experiencing strong emotions about the current conflict in the Middle East. How can you best support them at this difficult time?

The most important thing to remember – whether for this conflict or any others – is that it’s better to say something than to ignore the situation. Don’t worry about getting it wrong; showing people you care and that you’re there is what matters.

  • Acknowledge the war. You could perhaps mention it in your weekly newsletter or in your next meeting. You don’t have to offer any opinions – and you probably shouldn’t – but just say you’re aware that it’s happening and that it could be impacting on colleagues. Remind them that you’re there if anyone wants to talk.
  • Write specific colleagues who you know have friends or family in the region or who belong to the affected ethnic groups an email or a text message that says something like, “I just wanted you to know I’m thinking of you at what might be a challenging time for you. You don’t need to reply, but I’m here if you need anything.”
  • Similarly, you can say something along those lines in a face-to-face conversation, but be careful not to pressure them into talking about it, if they’re not up to it. Avoid any nosy questions, as it isn’t your business to know if someone has relatives in the region. Make no assumptions about political views.
  • If people come to you to say they are struggling, consider whether you can reduce their workload or give them a personal day or two off.
  • Ensure you know what your workplace’s mental health policies are like and if there are any helplines or healthcare professionals that your colleagues can contact if necessary.
  • Consider whether your workplace can make a charitable donation to an organisation that is actively working towards peace in the Middle East. It can help people to know that a small, proactive step is being taken.
  • Try not to get into political discussions, especially in the workplace. You don’t want to sow any discord among colleagues. Make work a friendly, safe space. Set up guidelines for conversation, if you feel that would be helpful.
  • Take care of yourself too. Even if you’re not Jewish or Muslim and even if you don’t fully understand the situation, it can still be painful to keep up with the news. It’s okay, and often necessary, to take a break from reading or watching the latest updates.
  • If you are asked to facilitate a conversation on the topic and you don’t feel able to, it’s okay to say no.
  • Remind everyone that a little kindness goes a long way; the world is hard, and your workplace doesn’t need to make it any harder.

Life goes on, even amidst such depressing conflicts. People need to keep working, and sometimes even find it helpful to keep their heads busy. At the same time, though, we’re humans with feelings, so show awareness of what’s going on, and how it might be affecting people.

 

The Team at PILAA